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November 19, 2019  
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(BNA) Customer Service Agent

Position Description

Boutique Air allows passengers to fly private for the cost of

commercial, and we're currently looking for a highly detail-oriented,

energetic, and personable Customer Service Agent to provide

outstanding customer service to our passengers. Our agents help to do

virtually everything It is essential that candidates be highly

communicative, well-versed in technology and comfortable working with

ambiguity in a very fast-paced startup organization. Candidates must

be flexible and willing to work a variety of shift hours.

You will be expected to:

* Have a positive attitude! As an airline we place utmost emphasis

on customer service and working together in a fast-paced

environment. A team-oriented disposition is essential!

* Serve as a Boutique Air customer-facing representative, ensuring

utmost professionalism, articulateness, diplomacy and politeness

in every in-person interaction.

* Check in passengers and baggage using our reservation system.

* Work outdoors in extreme weather for short durations to assist

with aircraft operations such as towing aircraft.

* Answer customer service calls related to the airport and other

locations we fly to, as well as provide swift and accurate

responses to passengers.

* Make/change/cancel reservations over the phone with customers.

* May be required to operate a passenger shuttle vehicle, ferrying

passengers to and from the executive terminal to the main airport.

* Take initiative, be a self-starter/go-getter, and avidly seek to

improve the experience for passengers of riding on a community



* Must have a valid driver license with clean driving record

* Basic IT know-how is essential (Google Docs)

* Able to lift up to 50lbs of baggage

* Must be available to attend paid mandatory training

* Must be able to pass drug screen, background, fingerprints and

criminal background check

Applicants lacking in the above characteristics need not apply. This

is a unique and exciting opportunity to work with a young, incumbent

airline undergoing an extraordinary growth rate in the thrilling

industry of air travel. We look forward to hearing from you!

The ideal candidate is highly communicative and internet-savvy, with a

passion for aviation and an exceptional ability to leave a positive

and professional impression on our passengers.

About the position:

Job Type: Part time (15-30 hours/week)Training: 5 consecutive days of

paid online trainingCompensation: Bi-weekly pay. $12/hour.

Boutique Air has been providing air charter to private groups and

individuals since 2007. Boutique Air is now offering service to

commercial travelers bookable on its website and through travel


Boutique Air is headquartered in San Francisco, CA.

Additional Information

Employment Type: Full-Time    
Position Location: Nashville, Tennessee

Apply For This Job: (BNA) Customer Service Agent


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