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November 19, 2019  
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Customer Care Representative

Position Description

Customer Care Representative


Are you dedicated to providing exceptional customer service and driven to get results? Join Asurion's front line support team today as a Customer Care Representative in Nashville!


As a Customer Care Rep, you will maintain exceptional customer service while providing remote support for customers' inquiries about lost or damaged devices and resolve customer issues in a timely manner to get them back online in this fast-moving, tech-driven world!


The only thing we're more passionate about is our people.

At Asurion, we value team success and create a rewarding and collaborative work environment where each employee can maximize their talents and contributions.


What we offer:

Hourly Pay Rate of $14.50 + other cash bonuses

Comprehensive benefits package that includes medical, dental & vision health coverage

Vacation time and holiday pay

401k plan

Tuition Reimbursement

Fun and casual work environment - food, games, and team events!


What we require:

High school diploma or GED equivalent

Flexibility to work shifts as assigned (shifts can include days, evenings, weekends, or holidays)

6 months of previous work experience (retail, restaurant, call center, or equivalent preferred)

Must pass a pre-employment background check and drug screen


What will make you a great fit for our team:

Patience and exceptional listening skills

Dedication to problem solving

Solutions orientated

Ability to multitask

Professional and Reliable

Interested in personal growth and development

'Challenge accepted' attitude

Must be comfortable offering customers upgraded products/services and overcoming objections


#APPLINK

CCR4 CUS05353 | Nashville | Tennessee | US | 2018/09/26



Additional Information

Employment Type: Full-Time    
Position Location: Nashville, Tennessee


Apply For This Job: Customer Care Representative


 

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