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November 19, 2019  
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Certificate Processor

Position Description

The Certificate Center Processors are integral members of our Commercial Risk and Broking Operations team who proactively review, compile, and deliver information critical to providing exceptional service and business support for Willis Tower Watson clients. If you're looking to work with a great team of exceptional Property & Casualty professionals while building your knowledge, skills, and technical and professional experience with a stable, respected and dominant player in the world of global risk management and consulting, for this role today!

Note that visa

employment-based non-immigrant visa sponsorship and/or assistance is not

offered for this specific job opportunity.

The Role

Provides customer service for client managers and insured parties requesting certificate of insurance or auto identification cards

Reading & interpreting data to compare against policy guidelines

Operates in-house insurance account management computer system, spreadsheet software and word processing software to obtain insurance data and issue certificates

May review insurance contracts to determine type of certificate and required information

Initiates communication with Client Managers and others to obtain information

Processes and prints insurance documents

Prepares documents for mail

The Requirements

Associates Degree OR 5+ years of professional experience is strongly preferred

Property and Causality insurance licenses or CISR preferred

Knowledge of computer software including Word and Excel

Knowledge of office procedures, practices and equipment

Ability to multitask in a variety of computer programs

Ability to succeed in a production matrix driven environment

Ability to enter, transcribe, store and maintain data electronically

Ability to evaluate information against a given standard

Ability to understand written information in work related documents

Oral & Written Communication Skills

Ability to work under stress in a high volume environment

Interpersonal skills

Ability to work in a team setting

Equal Opportunity Employer/Vet/Disability

Additional Information

Employment Type: Full-Time    
Position Location: Nashville, Tennessee

Apply For This Job: Certificate Processor


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