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November 19, 2019  
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<< Back To Search Results Builders FirstSource
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Sales Support Rep I

Position Description

Nashville TN Yard - 300 Pryor Creek Road (37090), 300 Pryor Creek Road,

Lebanon, Tennessee, United States of America; Nashville, TN, USAReq #13618

Wednesday, October 30, 2019

Provides support to the outside and inside sales team including administrative

support and/or customer service. Provides accurate and timely support to the

outside sales team, members of the inside sales team and/or to customers.

Handles incoming phone calls and e-mails from customers and provides requested

information in a timely and efficient manner. Answers customer questions

regarding topics such as pricing, availability, delivery, backorders,

specifications, returns, credits and order placements.

Monitors scheduled shipping dates to ensure timely delivery and expedite, as

needed. Investigates customer complaints or concerns.

Relays customer concerns to others on the sales team and assists in

investigating the issue.

Resolves issues within company guidelines. As needed, escalates larger concerns

to more experienced sales team members for resolution.

High School Diploma or General Education Degree (GED) and prior sales support

or customer service experience preferred.

Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All

qualified applicants will receive consideration for employment without regard

to race, color, religion, sex, sexual orientation, gender identify, national

origin, protected veteran status or status as an individual with a disability.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and

would like to request an accommodation in order to apply for a position with

Builders FirstSource, please call ************** or email:

************************** . Please do not send resumes to this email address -

it is intended only to be used to request an accommodation in submitting an

application for a job opening.

*************************************************

EEO THE LAW - English/Spanish

EEO IS THE LAW - SUPPLEMENT - English/Spanish

Pay Transparency Provision - English/Spanish

**Other details**

Job FamilySLSMKT

Pay TypeHourly

Nashville TN Yard - 300 Pryor Creek Road (37090), 300 Pryor Creek Road,

Lebanon, Tennessee, United States of America

Nashville, TN, USA



Additional Information

Employment Type: Full-Time    
Position Location: Nashville, Tennessee


Apply For This Job: Sales Support Rep I


 

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