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January 19, 2020  
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<< Back To Search Results Taproot Foundation
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Volunteer Staff Development Consultant for Xperitas

Position Description

volunteer support through Taproot Plus. Taproot Plus is an online platform that

connects nonprofits to professionals seeking strong opportunities to volunteer

their talent for good. All Taproot Plus projects are vetted and once Xperitas

selects a volunteer applicant, Taproot Plus will provide resources and support

to help make the project a success.



If you would like to learn more about this organization and project, please

follow the apply link to schedule a preliminary call with a representative of

the organization.


Transforming lives through shared global experience and intercultural learning

Staff Development - Customer service standards development and training

We would like staff development in the area of customer service and customer

relationship development. Project would include working with management team to

define what excellent customer service means in our organization and then help

train staff to be able to implement this vision. Currently, our organization

needs to increase enrollment in our programs in order to remain financially

viable, as we are a completely fee-based funding model. Most of our "sales"

staff are program managers whose skillset is focused on education and cultural

immersion (most are past educators) and not necessarily sales and customer

service. A key value that we offer to our customers is personalized

relationship and personalized service with program managers, and we need to

collectively define what this looks like and then train our staff to be able to

implement it. Our director of Develoment, Communications and Marketing and our

Executive Director will work directly with this person throughout the project

timeline. WE would like to have this project completed by February or March


This project can be done remotely.

Additional Information

Employment Type: Full-Time    
Position Location: Nashville, Tennessee

Apply For This Job: Volunteer Staff Development Consultant for Xperitas


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