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July 07, 2020  
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Medicare Operations Manager AL, MS, TN or TX (Remote, work from home, must reside in one of these markets)

Position Description

SUMMARY:


This position has management responsibilities within the embedded Complex Care Program (CCP). The CCP embeds mid-level practitioners into private practices to operate an intensive management program for high risk Cigna Medicare members. The program is currently active in Tennessee, Alabama, Mississippi and Texas. A good candidate for this position must be self-motivated, have attention to detail, be comfortable managing remote staff, proficient in data analysis and be a skilled communicator.


RESPONSIBILITIES:


+ Oversight of assigned mid-level providers


+ Collaborate with matrix partners to improve program performance


+ Generate, analyze and distribute operational reports


+ Accountable for team performance and meeting team goals


+ Partner with analytics to develop more robust operational and ROI reporting


+ Maintain frequent communication with host practice leaders, Network Operations leads, IPA boards and market leadership


+ Present operation and ROI data to various stakeholders


+ Ensuring teams maintain compliance with internal policies and external regulations


+ Participate in strategy development


+ Communicate and collaborate with senior leaders


+ Other duties as assigned


QUALIFICATIONS:


+ 3 or more years of experience managing people, preferred


+ Bachelors degree in business administration, health care administration or relevant work experience required, Master's degree, preferred


+ Provider management experience, a plus


+ Managing remote employees experience, a plus


+ Skilled in Microsoft Excel


+ Skilled in data analysis


+ Ability to excel in a highly matrixed environment


+ Willingness to travel 20%


About Cigna


Cigna Corporation (NYSE: CI) is a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. We offer an integrated suite of health services through Cigna, Express Scripts, and our affiliates including medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products. Together, with our 74,000 employees worldwide, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation.


When you work with Cigna, you'll enjoy meaningful career experiences that enrich people's lives while working together to make the world a healthier place. What difference will you make? To see our culture in action, search #TeamCigna on Instagram.


_Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws._


_If you require an accommodation based on your physical or mental disability please email:_ ._ _Do not email_ _ _for an update on your application or to provide your resume as you will not receive a response._



Additional Information

Employment Type: Full-Time    
Position Location: Nashville, Tennessee


Apply For This Job: Medicare Operations Manager AL, MS, TN or TX (Remote, work from home, must reside in one of these markets)


 

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