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October 07, 2022  
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<< Back To Search Results Bridgestone Retail Operations, LLC
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Automotive Service Manager

Position Description

Automotive Service Manager – Nashville, TN





Apply today to learn more about why Bridgestone Retail Operations is the right place to build your career!




Overview


Combining your in-depth automotive repair knowledge with your exceptional people skills, you’ll manage customer relationships and frequently serve as a liaison between technicians and customers. You’ll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.



Job Responsibilities


• Assign and schedule work duties to auto service staff according to individual skill level

• Serving all automotive service needs of customers

• Oversee the hiring and training of an effective auto service team

• Ensuring high teammate retention

• Maintain compliance with quality standards

• Developing customer satisfaction and retention



Minimum Requirements


Required:
• High School Diploma or equivalent

• 4 years of auto service technical experience

• 1 year of service manager or service writer experience

• Problem solving – customer complaints

• Aptitude to manage inventory, scheduling, equipment maintenance, etc.

• Capacity to lead and coach others

• Teammate and customer/communication skills

• Ability to recruit and select technicians and general service teammates successfully according to store requirements

• Willingness to continue education and remain current in automotive repair issues

• Must have completed all the current and required BSRO store education courses & modules required for this position.

• Must have valid automotive driver’s license at all times in order to test drive customer’s vehicles



Preferred:
• 2-year degree or equivalent



Bridgestone Retail Operations, LLC employs over 22,000 teammates in North America and operates more than 2,200 company-owned stores. Our locations include Firestone Complete Auto Care, Tires Plus, and Wheel Works. With 2,200 locations across America and over $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career. Learn more!



We are An Equal Opportunity Affirmative Action Employer, in fact, “One of our strengths is found in our commitment to serve a diverse customer population with diverse teams of teammates.




Rukhsar Anwar - 312-477-5668 - anwarrukhsar@contractor.bfusa.com






Additional Information

Salary: 16.49-24.73 USD Hourly
Employment Type: Full-Time    
Position Location: Nashville
Number of Positions: 1


Contact Information

Rukhsar Anwar
anwarrukhsar@contractor.bfusa.com
Phone: 312-477-5668

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